Terms & Conditions - for Trainees & Host members
TERMS & CONDITIONS for Trainees joining Trainee & Travel.
I understand that Big Change GmbHs’ function is limited to providing Trainees with the current network of Trainee & Travel Hosts and Trainee members and Big Change GmbH cannot accept responsibility for injury, loss or damage.
I release, indemnify, assume the defence of (if requested), and hold harmless Big Change GmbH and its directors, officers, employees and agents from and against any and all liability, loss damages, costs or expenses (including legal fees).
By submitting this order for a new or renewed volunteer membership, I agree to these Terms and Conditions and I agree to follow the Trainee & Travel Guidelines (linked below) and produce photo identification along with my website Profile to each Trainee & Travel Host I visit for membership verification upon arrival.
I understand that no refund for membership will be issued if I cannot obtain a visa, if required. (A visa should be obtained before joining if required). If for any other reason I decide not to use my Trainee & Travel membership I must notify Big Change GmbH in writing within 14 days of joining. A part refund only will be issued and my membership will be cancelled. Memberships are not transferable.
I declare that the information provided on this form and in my Trainee & Travel profile is true and correct. I understand that my Trainee & Travel registration will be cancelled if the information provided is not true and correct.
TERMS & CONDITIONS for joining Trainee & Travel as a Host.
I/We desire to become/renew as a Host with the Trainee & Travel program. I/We have read and agree to follow the Host Guidelines and the Host Obligations . I/We agree to pay the membership fee which covers my profile in the social network for each year I wish to remain in the Trainee & Travel program..
I understand Big Change GmbH's function is limited to bringing people into contact with each other, by providing Trainees with the social network of Trainee & Travel Hosts and Trainees. Big Change GmbH cannot accept responsibility for injury, loss or damage. I release, indemnify, assume the defence of (if requested), and hold harmless Big Change GmbH and its directors, officers, employees and agents from and against any and all liability, loss damages, costs or expenses (including legal fees). By submitting this Host application, I agree to these Terms & Conditions and I agree to follow the Host Guidelines (linked below) and record photo identification and the Trainee & Travel membership user name or number of each Trainee & Travel volunteer I host in my guestbook for membership verification upon arrival.
By submitting this Host Application/renewal, I declare that the information provided on this form and in my Trainee & Travel profile is true and correct. I understand that my/our Host registration will be cancelled if the information provided is not true and correct.
Thanks for using Trainee & Travel by Big Change GmbH.
Please read these Terms carefully. By using Trainee & Travel by Big Change GmbH or signing up for an account, you’re agreeing to these Terms, which will result in a legal agreement between you and Big Change GmbH. We’ll start with the basics, including a few definitions that should help you understand these Terms. Trainee & Travel by Big Change GmbH (“Trainee & Travel,” “we,” or “us”) is an online Membership Program and social network (the “Service”) offered through the URL https://paramedicsabroad.com (we’ll refer to it as the “Website”) that allows you to, among other things, create, send, and manage your Profile, including, without limitation, messages, forum posts and notices. Big Change GmbH is an German Limited liability company. Big Change has employees, independent contractors, and representatives (“our Team”). As a customer of the Service or a representative of an entity that’s a customer of the Service, you’re a “Member” according to this Agreement (or “you”).
In order to use the Service, you must:
- be at least eighteen (18) years old and able to enter into contracts;
- be a Paramedic, Emergency Medical Technician P/B, or hold a profession that’s equal to the above-mentioned.
- complete the registration process;
- agree to these Terms;
- provide true, complete, and up-to-date contact and billing information; and
By using the Service, you represent and warrant that you meet all the requirements listed above, and that you won’t use the Service in a way that violates any laws or regulations. Note that by representing and warranting, you are making a legally enforceable promise.
Big Change GmbH may refuse service, close accounts of any users, and change eligibility requirements at any time.
When you sign up for the Service and agree to these Terms, the Agreement between you and Big Change GmbH is formed, and the term of the Agreement (the “Term”) will begin. The Term will continue for as long as you have a Trainee & Travel account or until you or we terminate the Agreement in accordance with these Terms, whichever happens first. After signing up on our website and creating your User Name you will be directed to build your Profile once Logged in. This means that you have officially “signed” and accepted the Terms. If you sign up for the Service on behalf of a company, person or other entity, you represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its/their behalf.
Closing Your Account
You or Big Change GmbH may terminate the Agreement at any time and for any reason by terminating your Trainee & Travel account or giving notice to the other party. We may suspend the Service to you at any time, with or without cause. If we terminate your account without cause, and your account is a paid account, we’ll refund a pro-rated portion of your annual subscription. We won’t refund or reimburse you in any other situation, including if your account is suspended or terminated for cause, like a breach or any violation of the Agreement. If your account is inactive for 24 or more months, we may terminate the account. Once your account is terminated, you acknowledge and agree that we may permanently delete your account and all the data associated with it, including your Profile.
Account and Password
You are responsible for keeping your account name and password confidential. You are also responsible for any account that you have access to and any activity occurring in such account (other than activity that Trainee & Travel is directly responsible for that isn’t performed in accordance with your instructions), whether or not you authorized that activity. You’ll immediately notify us of any unauthorized access or use of your accounts. We are not responsible for any losses due to stolen or hacked passwords that are caused by or result from your negligence. We do not have access to your current password, and for security reasons, we may only provide you with instructions on how to reset your password. We have the right to update any of your contact information in your account for billing purposes. In addition, you represent and warrant that all information you provide to us when you establish an account, and when you access and use the Service, is and will remain complete and accurate.
We don’t know the inner workings of your organization or the nature of your personal relationships. You won’t request access to or information about an account that’s not yours, and you’ll resolve any account-related disputes directly with the other party. We decide who owns an account based on the content in that account, and if multiple people or entities are identified in the content, then we’ll rely on the contact and profile information listed for that account. In cases where differing contact and profile information is present, we’ll require you to resolve the matter through proper channels outside of Trainee & Travel.
When a dispute is identified, we may suspend any account associated with the dispute, including disabling login and sending capabilities, to protect the security and privacy of the data held within the account.
PAYMENT Credit Cards & PayPal
As long as you’re a Member with a paid account or otherwise have an outstanding balance with us, you’ll provide us with valid credit card/ PayPal information. Anyone using a credit card/PayPal represents and warrants that they are authorized to use that credit card, and that any and all charges may be billed to that credit card/PayPal account and won’t be rejected. If we’re unable to process your credit card/PayPal order, we’ll try to contact you by email and email you instructions on how to rectify the payment process.
No refund for membership will be issued if you cannot obtain a visa, if required. (A visa should be obtained before joining if required). If for any other reason you decide not to use your Trainee & Travel membership you must notify Big Change GmbH in writing within 14 days of joining. A part refund, less admin fees, only will be issued and your membership will be cancelled. Memberships are not transferable.
We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email. Quoted fees include GST/VAT (Goods and Services Tax/ Value Added Tax) where applicable.
Proprietary Rights Owned by Us
You will respect our proprietary rights in the Website and the software used to provide the Service (proprietary rights include, but aren’t limited to, patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property).
Proprietary Rights Owned by You
Right to Review Member Profiles
We may view, copy, and internally distribute Content from your Profile/Account to create algorithms and programs (“Tools”) that help us spot problem accounts and improve the Service. We use these Tools to find Members who violate these Terms or laws and to study data internally to make the Service smarter and create better experiences for Members and their contacts.
RULES AND ABUSE General Rules
By agreeing to these Terms, you promise to follow these rules:
- You won’t send spam!
- You will comply with our Trainee Guidelines or Host Guidelines, which forms part of these Terms.
Big Change GmbH doesn’t allow accounts with the primary purpose of promoting or inciting harm toward others or the promotion of discriminatory, hateful, or harassing Content. To this end, we may suspend or terminate your account if you Post or otherwise distribute any Content that we determine, in our sole discretion, contains either of the following:
- A Threat of Physical Harm. This means any statement, photograph, advertisement, or other Content that in our sole judgment could be reasonably perceived to threaten, advocate, or incite physical harm to or violence against others.
- Hateful Content. This means any statement, image, photograph, advertisement, or other Content that in our sole judgment could be reasonably perceived to harm, threaten, promote the harassment of, promote the intimidation of, promote the abuse of, or promote discrimination against others based solely on race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, disease, or immigration status. We also may suspend or terminate your account if we determine, in our sole discretion, that you are either:
· an organization that has publicly stated or acknowledged that its goals, objectives, positions, or founding tenets include statements or principles that could be reasonably perceived to advocate, encourage, or sponsor Hateful Content or A Threat of Physical Harm;
· a person that has publicly made a comment or statement, or otherwise publicly made known a position, including by membership in an organization as discussed above, that could be reasonably perceived as Hateful Content or A Threat of Physical Harm; or
· a person or organization that has acted in such a way as could be reasonably perceived to support, condone, encourage, or represent Hateful Content or A Threat of Physical Harm.
If you violate any of these rules, then we may suspend or terminate your account.
If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a Trainee & Travel Member, please report it to firstname.lastname@example.org If you think anyone has posted material that violates any protected marks or copyrights, then you can notify us at email@example.com
Compliance with Laws
You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You’re responsible for determining whether the Service is suitable for you to use in light of your obligations under any regulations like HIPAA, GLB, EU data privacy laws (including the General Data Protection Regulation) (collectively, “EU Data Privacy Laws”). If you’re subject to regulations (like HIPAA) and you use the Service, then we won’t be liable if the Service doesn’t meet those requirements.
LIABILITY Limitation of Liability
To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Service, including any downloads from the Website. We and our Team won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages. In any calendar month, our total liability to you arising under or in connection with the Agreement—whether in contract, tort (including negligence), breach of statutory duty, or otherwise—will be no more than what you paid us for the Service the preceding month.
In addition, for the avoidance of doubt, in no instance will we or our Team be liable for any losses or damages you suffer if you use the Service in violation of our Trainee Guidelines or Host Guidelines, regardless of whether we terminate or suspend your account due to such violation.
To the maximum extent permitted by law, we provide the Website and the Service as-is. This means that, except as expressly stated in these Terms, we don’t provide warranties, conditions, or undertakings of any kind in relation to the Website and/or Service, either express or implied. This includes, but isn’t limited to, warranties of merchantability and fitness for a particular purpose, which are to the fullest extent permitted by law, excluded from the Agreement. Since Members use the Service for a variety of reasons, we can’t guarantee that it’ll meet your specific needs.
You agree to indemnify and hold us and our Team harmless from any losses, including legal fees and expenses that directly or indirectly result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision. (Indemnity is an agreement to compensate someone for a loss.) You also agree to indemnify and hold us harmless from any losses, including legal fees and expenses, that directly or indirectly result from (a) your Content, (b) your use of the Service, (c) your violation of any laws or regulations, (d) third-party claims that you or someone using your password did something that, if true, would violate any of these Terms, (e) any misrepresentations made by you, or (f) a breach of any representations or warranties you’ve made to us.
Legal Fees and Expenses
If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover all reasonable legal fees, expenses, and any damages or other relief we may be awarded.
If you violate these Terms, then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.
If we have to provide information in response to a subpoena, court order, or other legal, governmental, or regulatory inquiry related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.
We and our Team aren’t responsible for the behavior of any third parties, linked websites, or other Members.
FINE PRINT Assignments
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers, or third-party internet service providers.
Even if this Agreement is terminated, the following sections will continue to apply: Proprietary Rights Owned by Us, Proprietary Rights Owned by You, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Choice of Law, Severability, and Entire Agreement.
If it turns out that a section of these Terms isn’t enforceable, then that section will be removed or edited as little as required, and the rest of the Agreement will still be valid.
Amendments and Waiver
Amendments or changes to the Agreement won’t be effective until we post revised Terms on the Website. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.
No Changes in Terms at Request of Member
Because we have so many Members, we can’t change these Terms for any one Member or group.
You’ll provide all documents and take any actions necessary to meet your obligations under these Terms.
Notification of Security Breach
In the event of a security breach that may affect you or anyone on our email list, we’ll notify you of the breach once we have determined, in our discretion, that it occurred and will provide a description of what happened. If we determine, and notify you, that you need to forward all or part of that information to anyone on your Lists, you’ll promptly do so.
Any notice to you will be effective when we send it to the last email or physical address you gave us or when posted on our Website. Any notice to us will be effective when delivered to us: Arthur-Hecker-Strasse 51, 71093 Weil im Schoenbuch, Baden-Wuerttemberg, Germany or any addresses as we may later post on the Website.
Our Host Guidelines
Trainees provide photo ID and proof of membership on arrival
The Trainees will get a certification automatically with their registration.
Hosts keep a Guestbook…
…for Trainees to sign and record their Membership user name, visa type and dates of their visit. Please download this sample Guestbook page.
The most important experience for Trainees…
…is to learn about your rescue service and your working methods. Be patient and available with them whenever possible. Demonstrate how tools and equipment work to avoid breakages and injuries.
Your Trainee is your employee
Give them some tasks, that had to be done, even if they are very basic. Show them your daily routines and integrate them as you would like to be integrated in a new work field.
Trainee & Travel is a voluntary, non-monetary exchange
Explain daily and weekly patterns so Trainees can organize their weeks.
They are willing to volunteer for 24-48 hours/week in exchange for a comfortable accommodation, (if possible food) and learning. If possible try to be a bit flexible so Trainees have also some free days to travel around and get even closer to your country.
To avoid misunderstandings stay in frequent touch and discuss your conditions, the shifts and the place they will work on. We recommend 3 dayshifts (each 12h) but no more than 4 within 7 days. It’s up to both parties to work nightshifts too.
It’s a natural for Trainees…
…to keep their living area clean and tidy. They will also help the Host from their guesthouses with the meals, washing up and usual housework. If, for any reason, they don’t know how to clean a bathroom be patient and show them.
As a Rescue service Host make sure to provide a host, where the Trainees can stay. Here are some options: a spare or separate room in their home, a shared room.
A piece of advice
Ask about special diets. If you cannot cater for this, ask Trainees to bring any special food.
It’s ok if you cannot provide a guestroom or anything else. But please make a note in your profile and point that out in your conversation!
Accommodation must be adequate and hygienic
Make sure the bedding is clean, comfortable an warm.
Hosts are Ambassadors for their country
We’re one team, with one dream. As an ambassador of Trainee & Travel you do not only accept our vision. You are a part of it! That’s why you treat the Trainees as members of your own team, if not as your own family. We help each other and we’re there for each other.
Trainees will use public transport
Picking Trainees up from the nearest bus, train or airport by arrangement is helpful. Always exchange mobile numbers in case of problems.
We hope this will never happen but…
… If Trainees violate your house rules or don’t follow the Trainee & Travel Guidelines you may ask them to leave. But before you do so offer them internet or phone access to find another place to stay. Be kind and always respectful and offer them a lift to the next transportation spot, if needed.
Things we cannot tolerate!
Abusive language, inappropriate behavior and sexual harassment of any kind against Hosts or Trainees.
If we receive complaints about something like that, your membership may be cancelled.
If you like for example hugging or yelling for fun at somebody, be in note that maybe not everyone is comfortable with that. Do us all a favor and show consideration.
Trainee & Travel will persistently and by chance look after some Host/Trainee profiles to ensure compliance with our guidelines.
Trainee&Travel is strictly voluntary
Hosts and Trainees must be fully aware of the different regulations governing holders of Working Holiday, Student and Visitor (Tourist) visas.
Responsibilities for Hosts
We want the Hosts and the Trainees to be safe!
The hosts are responsible for the Trainees’ safety.
Our Trainee Guidelines
Trainees are responsible for their own travel insurance.
A trainee is happy and full of enthusiasm to volunteer 24-48 hours a week and must treat hosts and colleagues with consideration. Of course they are eager to learn and do prepare for their stay, like studying the local guidelines.
The times on duty can be organized around any days of the week, but should be no more than 48 hours (or the legal maximum of workinghours/week). Please note that it is important to discuss this with the host prior to your arrival. To gain the best insights we recommend Trainees to work sometimes weekends too.
It is important to discuss with the hosts you whether need to bring your own clothing and footwear or not. Generally hosts will provide clothing but not footwear.
On arrival at a host:
- Provide proof of membership – Trainee profile in the website is proof of membership. Trainee & Travel shirts, caps, wristbands can help identify each other.
- Record details in host-guestbooks and sign the Trainee agreement.
- Memberships are not transferable. One person per membership only.
- Trainees are responsible for their own travel, accident, medical and private liability insurance.
- Trainees have access to all EMS Hosts and other Member through website/network. Host contact details are only to be used for arranging Trainee & Travel visits. We reserve the right to cancel Trainees’ memberships in case of any misuse.
- There is no minimum stay but we recommend 2 weeks for an intense and appropriate exchange. If conditions are unacceptable and Trainees want to leave, they must advise host prior to leaving.
- Trainee & Travel is a voluntary, non-monetary exchange. Volunteering and working in a foreign rescue service in exchange for living with your host family and learning about new systems, guidelines, skills, and more. Check with hosts about volunteering patterns before visiting.
- Generally Trainees help out with and learn about whatever their co-workers are doing.
Above all, your task will be to accompany your international colleagues to the emergency calls. Depends on the country and your abilities but you are meant to assist the care or even to treat patients by yourself while getting assisted. It can include all aspects of keeping medicines ready, intubating, assisting in transport preparation and more.
You may get also some basic tasks that just have to be done like bringing out the garbage.
Note: You will also get different tasks at your accommodation, e.g. cleaning up your room.
Your accommodation is no hotel, so it’s natural keeping your living area tidy or helping with the meals.
- Trainees require, as in most of the countries, high physical and mental fitness. If in doubt of your physical, psychiatric/psychological medical condition please contact our office and your medical practitioner.
- Contacting hosts: Avoid bulk emails! Show yourself at your best and introduce yourself kindly.
- Always book ahead. Be sure to inform hosts immediately if plans change, or you are late. Also exchange mobile phone numbers to arrange a pick-up or in case of problems.
- Trainee etiquette: House rules may vary through the hosts.
- Show respect and consideration to hosts, families and other Trainees.
- Keep your living area tidy and clean . Help with meals or washing up (at the department and your family host)
- Water and electricity are precious! Some countries do not have running hot and cold water or you may experience power cuts. With this in mind you should use these commodities with consideration.
- “If it’s not labeled by somebody, it’s for everybody.” For Trainees that’s not correct! Ask for permission first, even when you want to use telephone or internet.
- Tell hosts about your special diets. If hosts cannot cater for this, you may bring your special food by yourself.
- Turn the tables and share with your new friends some traditional, authentic food or activities.
- Alcohol and drug legalization vary from each country. Nevertheless the consummation of alcohol/drugs are strictly prohibited while on duty! In any use in breach of the national laws will lead to immediate cancellation of membership and stay.
- Trainees not following these guidelines and/or host/family host rules may be asked to leave.
- We do not tolerate: Abusive language, inappropriate behavior and sexual harassment of any kind against Hosts or Trainees.
If we receive complaints about something like that, your membership may be cancelled.
If you like for example hugging or yelling for fun at somebody, be in note that maybe not everyone is comfortable with that. Do us all a favor and show consideration.
Trainee & Travel will persistently and by chance look after some Host/Trainee profiles to ensure compliance with our guidelines. If the Trainee Guidelines are not followed we may cancel your membership.